Shipping policy
Doodlefur Shipping Policy
Orders are fulfilled and shipped by our fulfillment partner, Tradelle.
Processing time
Orders typically require 1–3 business days for processing before shipment. First orders, busy periods, holidays and supplier quality checks may require additional time.
Estimated transit time
Tradelle’s general average transit time is 6–10 business days after processing. Delivery times vary according to the product, destination, carrier, customs processing and local conditions.
Processing and transit times are estimates and do not represent a guaranteed delivery date.
Shipping charges
Available shipping options and charges are displayed during checkout.
Tracking
Tracking information will be added to your Shopify order when it becomes available. Tracking generally appears within 1–3 business days after fulfillment payment and processing. You may receive an initial fulfillment notification before the tracking link becomes active.
Address accuracy
Please check your name, shipping address and contact information carefully before placing an order. Contact doodlefurkids@gmail.com promptly if you notice an error. We cannot guarantee that an address can be changed after fulfillment begins.
Orders delivered to an incorrect address entered by the customer, refused shipments and unclaimed parcels are not normally eligible for a refund or free replacement, except where required by law.
Delays or delivery problems
Carrier delays, customs processing, severe weather and other circumstances outside our control may affect delivery. Contact doodlefurkids@gmail.com with your order number if tracking is invalid, has stopped updating or your order has not arrived within the estimated period.