Refund policy

Doodlefur Return and Refund Policy

Effective September 18, 2026. Orders placed before this date retain the return terms offered when the order was placed. This policy does not limit any rights provided by applicable consumer-protection laws.

Requesting a return

Email doodlefurkids@gmail.com with your order number, the reason for your request, and any relevant photographs. Please contact Doodlefur directly. We will coordinate your request with our fulfillment partner.

Change-of-mind returns

You may request a change-of-mind return within 7 days after delivery.

The customer is responsible for return-shipping costs, which may include international shipping. Do not send the product back until we provide return instructions and the return address assigned to your case. Return addresses vary depending on the product and destination.

Returned products should be unused and in their original condition and packaging. Approved refunds are issued after the returned product has been received and processed. Original shipping charges are not normally refundable.

Damaged, defective or incorrect products

Contact us within 7 days after delivery and provide clear photographs or videos showing the problem. For an incorrect product, include a photograph of the product and its shipping label.

After the claim is reviewed, the available resolution may be a replacement, partial refund or full refund. Do not return a damaged, defective or incorrect product unless we ins